Currently, we only ship within India. We're working on expanding our shipping options, so stay tuned for updates!

We collaborate with esteemed courier partners to ensure the safe and punctual delivery of your orders. Our current partners include Blue Dart, DTDC, Delhivery, Professional Couriers, Indian Post, and many more. Once your order is shipped, you'll receive a tracking number via email, SMS, WhatsApp, or on our website. Use this number to conveniently track your package on our site or the courier company's website.

It depends on the shipping methods that you choose at checkout:

• Standard Shipping: Estimated delivery within 6-9 business days.
• Express Shipping: Expedited delivery with an estimated timeframe of 2-4 business days.

Currently, we operate exclusively online. You can shop our entire collection on our website.

Simply browse our collection, select the items you love, and click "Add to Cart." Follow the checkout process to complete your order.

If you need to cancel or make changes to your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request; however, please note that orders are processed promptly to ensure timely delivery. Once an order is shipped, changes may not be possible. To initiate a cancellation or modification, reach out to us at support@zetzu.in or +91 9146-999933, providing your order number and details of the changes you'd like. We appreciate your understanding and cooperation.

Yes, we offer exchanges. Please refer to our Exchange Policy for detailed instructions on how to proceed.

To request a refund, please contact our customer support team. Kindly note that refunds are processed to your ZETZU wallet only and cannot be transferred to a bank account, as per company policy. Our team will assist you through the refund process and address any questions you may have. If you receive a refund, it will be credited to your ZETZU wallet. You can use this credit for any future purchase on our website.

For any queries, please contact our customer support team. You can reach us at support@zetzu.in or +91 9146-999933. Our team is here to assist you and address any questions or concerns you may have.