Shipping policy

Shipping Policy for ZETZU

1. Processing Time:

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment.

2. Shipping Rates:

• Shipping charges are calculated based on the weight of your order and the destination. You can view the shipping costs at the checkout before completing your purchase.

3. Shipping Methods:

• We offer several shipping methods, including standard and expedited options. The available methods will be displayed at the checkout.

4. Estimated Delivery Time:

• The estimated delivery time depends on the shipping method selected and the destination. Standard delivery typically takes 3-7 days, while expedited delivery may take 2-4 days.

5. Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier's website.

6. Shipping Delays:

• While we do our best to meet the estimated delivery times, unforeseen circumstances such as customs delays or extreme weather conditions may cause delays. We appreciate your understanding in such situations.

7. Address Accuracy:

• Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Lost or Stolen Packages:

• ZETZU is not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier to file a claim.

9. Returns Due to Shipping Issues:

• If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange reshipment. With no additional shipping charges.

10. Contact Information:

• If you have any questions or concerns regarding your order's shipping, please contact our customer service team at support@zetzu.in or +91 9146 999933.

Note: This shipping policy is subject to change without notice. Please review it regularly for updates.